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SUEZ Recycling and Recovery NEWS (Northern Europe Waste Service) is a part of the international stock listed SUEZ Group, which is active in the water- and environment sectors. SUEZ Recycling and Recovery is market leader in waste management meaning assembling, recycling and processing of waste and providing advise in these areas. SUEZ Recycling and Recovery has more than 48.000 employees in 24 countries and they realize an annual turnover of € 5 billion.
To support its market leading position, SUEZ Recycling and Recovery NEWS is looking for a fulltime Service Desk & Logistics Employee for its ICT department.
An international position in which the successful candidate will travel to different locations in Belgium and occasionally to the Netherlands. The Service desk & logistics employee will report to the Manager Service Delivery, Logistics & User Hardware.
Activities
As a Service Desk & Logistics employee you will represent together with the team the first point of contact for the user community towards ICT
You will support end-users in Belgium and give them first line support via phone and on site
You are responsible to install hardware on site
You will take ownership of logistic tasks assigned by the Service Desk and you are responsible to identify, troubleshoot and resolve issues
Specific Knowledge & Skills
Networking & computer basics
Strong ability for multitasking
Strong analytical capability
You have attention to details
You have excellent communication skills
You have the ability to work independently and as part of a team
You are flexible and willing to work outside business hours if necessary
Fluent in French, Dutch and English
Education
Senior secondary vocational education or similar through experience
Work Experience
One-year experience in a support function and customer service function
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